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Application uses NTLM instead of Kerberos

The portal opens, but NTLM is observed instead of the expected Kerberos. Does working mean the design is correct?

This evidence consists of synthetic examples created for teaching.

Evidence

Client

Connection address is portal-alias.iyelabs.example.

Uygulama

Windows integrated authentication; NTLM is allowed in the example.

Service identity

The service runs under the IYELABS\svc_portal account.

Envanter

The requested HTTP/portal-alias.iyelabs.example name is not present in the expected account mapping.

Question

What is the best next assessment?

Related mechanisms